l u • c i e e is committed to protecting the privacy of everyone who shops or interacts with us, and this policy sets out our commitment to you.
Your Privacy is important:
We take this responsibility seriously and ensure that we comply with our obligations under the European Union General Data Protection Regulation (GDPR) adopted in 2016, whenever your personal information is collected, used or shared.
Our Commitment to you:
l u • c i e e will:
- always use fair and lawful means of collecting your information, and in most circumstances collect your information directly from you;
- handle your information securely and carefully, and only use your information if necessary to deliver you a service, or perform other necessary business functions and activities;
- not use your information for purposes unrelated to our services without first obtaining your consent; and
- wherever possible give you the option of interacting anonymously with us, if practicable and lawful to do so.
What personal information we collect will depend on the service or interaction, but may include name, address, phone and other contact details, merchandise information, and method of payment. Your financial information is held and processed through a secure gateway. We do not cache or save your financial data in our database.
Why we collect your information:
We may collect your information for a number of reasons including to: deliver products or services to you, improve our service, protect against fraud or theft, and provide offers that may be of interest or benefit to you.
How we collect your information:
The personal information we collect is in most cases supplied directly by you when you give us your details, place an order for goods or services, open an account with us, provide feedback to us, or shop in our store.
How we use your information:
l u • c i e e will not sell your information to other parties.
Where we store your information, l u • c i e e will take all reasonable steps to store your information securely and to protect against the loss, misuse or alteration of your information. In the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.
Any information that we no longer require is destroyed. When we have collected information about you it cannot be seen or modified by anyone else.
Access to your information:
If you would like to know what information we hold about you please contact our office. If you discover that there is an error or information is missing, please notify us and we will try to correct the information as soon as possible. A customer should send any request to inspect its personal data in writing via our contact us page.
If you do not wish to be contacted by l u • c i e e (about special offers, discounts, other promotional events), you can contact us or you can follow the instructions at the bottom of our newsletters.
SMS Marketing and Communications Policy:
This SMS Marketing and Communications Policy ("SMS Policy") outlines our practices regarding the collection, use, and disclosure of information obtained through SMS (Short Message Service) communications, as well as our commitment to comply with applicable laws and regulations. By subscribing to our SMS service, you agree to the practices described in this SMS Policy.
Opt-in and Opt-out
Program Description and Data Handling
SMS Abandoned Cart Disclosure
Third-Party Data Sharing
Location Tracking and Location-Based Services
The frequency of SMS messages sent to you may vary depending on your preferences and our marketing campaigns. We will make an effort to limit the number of messages sent to ensure a reasonable volume.
Message and Data Rates
Message and data rates may apply to our SMS services. Your mobile carrier's standard messaging and data rates may apply to the messages we send and to any messages you send to us. Please consult your mobile carrier's terms and conditions for more information about these rates.
Our SMS service is available on most major mobile carriers. However, we cannot guarantee that our services will be compatible with all carriers or devices.
Changes to This SMS Policy
We may update this SMS Policy from time to time. We will notify you of any changes by updating the policy on our website and/or sending a notification through our SMS services. Your continued use of our SMS service after any such updates constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Policy or our SMS service, please contact us at firstname.lastname@example.org.